Training Modules

Team Building

It is important to understand the purpose and value of maintaining the integrity of the team whilst, at the same time, appreciating the rolse of the individual within the team to ensure effective achievement of the ‘task’.

This Course will look at the process, problems and purpose of working in a team.

Delegates must be prepared to take part in role play, discussion and teaching exercises.

Presentation Skills

presentation skills
Designed for anyone involved in making presentations to help sharpen skills and become more effective.

Included will be:-

  • Getting the Preparation Right
  • Project the Right Image
  • Presentation Techniques
  • Practising Presentation Skills

Supplying Through Distributors

Designed to assist those companies who may be considering this option or for those who are already experienced in this increasingly popular method of supply to the end-user.

Included in the course will be:-

  • Gaining Distributor Commitment
  • Maintaining Your End-User Business
  • Motivating Distributor Personnel
  • The Right Marketing Mix
  • Projecting the Right Image
  • Developing More Sales
  • Maintaining Distributor Commitment

Selling Skills – An Introduction

This course will cover the principles and practices of effective selling and is aimed specifically at newcomers to the selling professions.

The major content will be:-

  • Getting the Appointment
  • Pre-Call Preparation
  • Projecting the Right Image
  • Establishing Needs
  • The Presentation
  • Overcoming Objections
  • Closing the Sale
  • Post-Call Evaluation

Advanced Selling Skills

Designed for professionals with at least 2 years experience, this course will help to sharpen existing skills and promote more effective selling.

Building further on ‘Selling Skills – An Introduction’, this highly participative course will also consider:

  • Features and Benefits
  • Making More Effective Presentations
  • Closing Techniques

Customer Care

Today the customer has a much wider choice about how to spend money. The way the customer is received and the manner in which the transaction is dealt with can have a considerable impact on company profits.

This course will help to improve staff/customer relations, improve your sales figures and enhance your reputation and is designed for anyone who comes into contact with customers, whether verbally or ‘face-to-face’.

An Introduction to Negotiation

An introductory look at this fascinating subject, designed to whet the appetite of all those involved in the process of negotiation – sellers, buyers, management and unions.

The course will consider what negotiation is, as well as begin to understand the process.

Interesting sessions on overcoming objections and limiting your concessions are followed by a session of practising negotiation skills using real cases.

An Introduction to Marketing

Designed for all newcomers to Marketing, this course includes the:

  • ‘Marketing Mix’
  • Marketing Function
  • Communication Effectively
  • Sales Forecasting

Get A Quote